There are a lot of good reasons to put your nonprofit’s files in the Cloud. It can reduce the burden on IT staff and open up opportunities to do their work remotely.
According to the staff at the nonprofit tech organization Idealware, if you’re ready to make the leap into the Cloud but aren’t sure how to find the right solution, consider these four steps:
1. Develop a Project Plan. Who from your organization should be involved in the decision-making process? Who will be involved in migrating your organization to the solution? How long will the project take? Time is an especially important factor. Managers frequently underestimate the time needed and often run the risk of the project interfering with mission-critical work.
2. Evaluate Security Features. A few high-profile data breaches can make Cloud storage seem risky, but consider the security measures most Cloud storage vendors take. The data centers are surrounded by fences and surveillance equipment and watched by armed guards. The vendors also employ data security experts who are trained to detect and defend against sophisticated attacks as they’re happening. The server you store in your closet is not likely to get that kind of attention.
Beyond the large-scale security measures Cloud storage vendors take, the software often includes built-in features that can help you take extra precautions. When considering a solution, find out whether it offers multi-factor authentication or allows you to control access by user, device, or IP address.
3. Consider Your Files. What kinds of files do you need to store and what level of management is necessary? If you have very large files, such as photographs or other graphics, it might not be cost effective or convenient to keep them in the Cloud versus on an external hard drive. Highly sensitive files such as health records or financial information might not be appropriate for some Cloud storage solutions, especially if the solution is not compliant with data security standards such as HIPAA.
4. How Do Staff Members Want to Access Files? For staff members used to navigating their computer’s local drive, there might be a strong desire to maintain the same file structure and user experience in the Cloud. Most hosted file sharing solutions will provide some way for users to access files through their computer’s file explorer. However, such options are not without their flaws. To provide this access, you’ll either need to sync a copy of the file structure to your computer — which is not practical for computers with little available free space — or map to the live, online server, making navigating the file structure and opening or saving files painfully slow. You might need to move away from the methods traditionally used to interact with files and adapt to working with these tools in browsers.
Mobile wallets are fast becoming the preferred method of payment, especially among millennials.
This is great news for retailers since they allow for the consolidation of all the things that we use on a daily basis – our cash, cards, receipts and vouchers – into the very thing that most of us already wouldn’t dream of leaving the house without, our mobile phone.
Moving past simple payments, there are so many other possibilities that mobile wallets open up. Research has found that regardless of age, gender, and location, consumers want to use mobile wallets to communicate with brands about sales, offers, coupons, loyalty programs and more. This all sounds very promising, and whilst successful employment can increase the visibility of your brand, act as a powerful marketing tool and provide a straightforward channel for engagement, some are still not convinced.
To help guide retailers through this thought process, I have put together 5 practical tips which outline my best practice guidelines on how to make use of a function already installed on two thirds of the population’s handsets and help maximise the return on your mobile wallet strategy.
1. Light touch engagement with your customers
Enabling potential customers to download a voucher that is stored straight into their mobile wallet allows for easy engagement with customers, without the need for them to download and commit to a full app. This allows customers to see the value of your brand straight away, whilst also providing them with easy access by which to redeem their voucher in-store.
2. Remind customers of the vouchers in their handset
The top two reasons for lapses in mobile wallet usage are because consumers either forget to use them or are unsure of which merchants accept them, both of which are can be easily resolved if retailers take measures to move mobile wallets to the front of consumers’ minds.
By setting up the co-ordinates of your store, customers are able to receive handy notifications when they are 100m away to remind them that they have a voucher they can redeem in store. This not only ensures that customers remember to use the voucher, but also prompts them to pay a visit to your store if they are nearby.
3. Include a time sensitive call to action
Research has shown that putting a timeline on any offer and creating a sense of urgency helps drive a better response with customers. A mobile voucher solution allows you to make use of this by setting an end date for any voucher to be redeemed. You are then able to send timely reminders to the customer in order to notify them of its looming expiration.
4. Make it personal
As we now know, the key to success when it comes to marketing is personalisation at scale. Customers no longer want to receive blanket messaging that is irrelevant to them and, as retailers, you don’t want to do this for fear of irritating your customers or in some cases, leaving them disenchanted with your brand.
By utilising CRM, you can make every mobile voucher individual to the end user. Including their name, loyalty points and, of course, only sending them vouchers that you know they would be interested in.
5. Keep it fresh
The beauty of the mobile wallet solution is that you can update the voucher in your customer’s mobile wallet as many times as you want without them having to do anything. This means that after they have downloaded the initial voucher, you can continue the engagement with them by updating the voucher, at a schedule that suits you, with the latest offer you can provide. This will demonstrate to the customer the value that you place on their loyalty whilst also establishing a long term engagement strategy.
The use of mobile wallets to engage with customers is an exciting landscape and when executed correctly, can be a turning point for your business. We believe that these 5 tips are key to achieving success and are confident that by bearing them in mind, you will see their potential to deliver true utility to your consumers, reduce costs for your business and ultimately drive more mobile payments.
The widely used term “SEO” refers to search engine optimization (or optimizer).
When you make the choice to hire someone to optimize your website for search engines, it is a huge step and has the power to save you time and improve your website.
If you happen to choose an SEO that is not that great, it has the potential to damage your own reputation as well as your website.
Take the time to inform yourself about the good and bad that can come from using an SEO that is not reputable.
What Does an SEO Do?
SEOs and consultants or agencies similar to this are capable of offering services for websites like:
Developing content
Reviewing content or structure
Advising on hosting, error pages or redirects
Researching keywords
Training for SEO
Coaching on catering to specific markets or regions
It should be noted that Google’s search results pages will include not only organic results but also paid advertisements that are indicated with a “Sponsored” or “Ads” caption. When you advertise with Google, it will not impact on the site’s presence within the search results. Google does not take part in offering a service that ranks websites in their search results, and it costs nothing to a website owner to appear in Google’s organic search results.
Prior to starting your search for an SEO, you should work to become familiar with how the search engines work and you may then regard yourself as an educated consumer. Google offers Webmaster Guidelines as well as an introduction on crawling and indexing.
When you are in the early stages of your website design is when you should be thinking about seeking the help of an SEO. Ideally, one would be hired when you establish that you will be doing a redesign of the website or are launching a new website. When you do this, you will be able to work hand in hand with your SEO to ensure that the website will be optimized and designed coherently right from the start. SEOs may also help to improve upon an existing website as well.
What to Ask Your Potential SEO
How long have you been working in SEO?
What is your experience in the industry?
What are the expected results for the SEO and what is the time frame?
How do you know when a job has been successful?
Will you show me some of your examples and previous work as well as success stories?
What type of guidelines do you follow, if any?
Do you have any experience in my geographical area?
Do you have any experience in SEO with international websites?
What should my expectations be regarding communication?
Will you share all changes made to the site and provide insight as to why these changes were made?
There is no question that SEOs provide their clients with important services, but the unethical SEOs have made a negative impact on the industry thanks to their extremely aggressive marketing tactics and actions used to manipulate search engine results in a way that is unfair. These actions violate Google’s guidelines and can lead to a destructive adjustment to the website’s presence in Google’s search results, or the site could even simply be removed from the index altogether.
What to Think About
One common improper practice is for the SEO to place “doorway” pages that are filled up with keywords somewhere among the client’s normal website. The SEO will say that this action makes the web pages more relevant to a larger number of search queries. Technically, this is false information because single pages are not commonly relevant for a wide range of target keywords.
What’s awful about this maneuver is that these doorway pages that have been created will hold links that are hidden and will direct to the SEO’s other clients. This practice as a whole will take away from the popularity of a website and funnel it to the SEO and their clients. There is no telling what these clients do or what kind of content they are responsible for a lot of times it is illegal or simply unsavory.
Another tactic that is frowned upon is implementing “shadow” domains. These will bring users to a website through a series of misleading redirects. These false domains are usually owned by the SEO, and the SEO will assert that they are working on a client’s behalf. There is potential for this relationship to go south, and the SEO then has the power to edit this domain to redirect to another website, even a competitor’s website. If this were to happen, the client has ultimately paid for a website that they have no control over, it is all owned by the SEO.
Look Out for These Red Flags
There are no SEOs that can guarantee you a #1 ranking on Google.
Trash emails that come from web consultants or SEO firms out of nowhere.
Say goodbye to any company that will not clearly explain what it is exactly that they intend to do with your website.
You should never be obligated to link to the SEO.
Your SEO should be totally transparent about what you are paying for.
Carefully consider any firm that you are considering hiring for SEO.
If they have had previous domains removed from Google.
If they are linking to other clients via doorway pages.
If they are owners of shadow domains.
When they promise outstanding ranking but do not offer information on your target keywords or unique phrases.
While not all SEOs are taking part in malevolent activities, there are those firms out there and it is vital to have the education that enables you to spot the con artist so that you are not wasting your time or money on them. A well-established SEO will take pride in their work and will be more than happy to show you their successful portfolio.
Market leaders, including Google and Facebook, have adopted a “mobile first” mindset for their businesses. Maybe you’re doing the same with your own company.
But how do you do “mobile first” content marketing? Here are 10 suggestions to get you started…
1) Remove barriers to your mobile content
Successful content marketing for mobile depends heavily on search and that means keeping a close eye on changes to Google’s ranking algorithm. Sites offering a poor user experience (UX) on smartphones and tablets got bumped down the results pages in April last year, with the rollout of the “Mobilegeddon” update.
But more recently, Google has taken aim at the barriers websites put up between users and the content they’re trying to access. These “interstitials” might be pop-up ads or overlays asking for a newsletter sign-up. On mobiles – with smaller screens and no mouse – it can be especially difficult to get rid of them.
So, if you’ve got interstitials on your site, check out Google’s guidance to make sure you avoid a black mark that could hurt your site’s mobile search performance. You can take Google’s mobile-friendly test here.
2) Deliver a quicker, smoother mobile experience
Site speed has been a signal for Google’s main search algorithm for some time now. And how quickly your content loads on a smartphone is likely to have a noticeable impact on where your pages end up in mobile search results. Users have very little patience and any delays in opening links or launching content risks losing them.
To help website owners meet these rising expectations, Google launched Accelerated Mobile Pages (AMP) in November last year. AMP is an open-source initiative that promises users quicker load times and smoother scrolling on smartphones and tablets.
This is good general UX advice, but it’s especially important when you’re doing content marketing for mobile. Huge chunks of unbroken text on your blog articles or landing pages make your content look ugly and impenetrable. Users will likely bounce straight back to their search results if Google didn’t already give you the boot for failing it’s mobile-friendly test.
So, highlight your key takeaways early on in your blog articles. And don’t wait until the bottom of your landing pages to add your call-to-action. You want to make sure that your pages always scroll vertically, with all the content in the main body of the page, rather than in sidebars. This should help cut out horizontal scrolling, one of Google’s mobile quality signals and super important for your UX.
5) Create a simple, tap-friendly navigation
Space is a real premium on a smartphone screen making nav bars and other a menus a real challenge. Creating awesome content won’t do you much good if users can’t work out how to use the mobile versions of your menus or if the links are too close together for even the daintiest of digits.
Collapsing your menus under little icons consisting of three horizontal lines – sometimes called “hamburgers” – is a good way to save space. Hamburgers hide menu options when they’re not needed, but use the full width of the screen when they are.
6) Remember all mobile content marketing is local
Mobile first content marketing strategies give much more consideration to the location of their users. A desktop user is most likely at home or at work, but a smartphone or tablet user could be just about anywhere. So, just as you would create different types of content based on where a user is in a buying cycle, mobile first content marketing adjusts for where users are physically, as well as metaphorically.
7) Make sure your videos add to the mobile user experience
Rich media, such as video, photos, charts and graphics, can help users understand your content. It also provides a boost to engagement and other on-page metrics. But if you build your content marketing around these assets make sure they look good on mobile devices as well as desktops.
Videos that are slow to play or difficult to navigate will be a real turn-off. You should consider muting your videos by default for smartphones and tablets – something that has become the norm on social media. This video from the World Economic Forum proves you can be creative, informative and entertaining while on mute:
8) Cater for all devices (some people don’t like iPhones)
There’s more to mobile testing than pulling out your own smartphone to see what your latest blog post looks like. Apple’s iOS had a 65 per cent share of the Australian mobile market last month, with Google’s Android on 33 per cent, according to StatCounter, a statistics company. But globally those figures are in reverse, while in Canada, more than 4 per cent rather patriotically still use a BlackBerry. Mobile first content marketing means creating content for all mobile devices.
9) Add handy shortcuts like click-to-call
If you’re creating helpful and engaging content in the hope that users will give you a call you can make life a lot easier for them with little shortcuts like click-to-call. Rather than fiddly copying and pasting, trying to memorise your phone number or going to look for a pen, your potential customers are just a tap away from speaking to you.
10) Provide a consistent mobile user experience across your site
It’s natural that certain pages or sections of your site will be priorities when it comes to creating a mobile first content marketing strategy. But remember that where a user lands won’t necessarily be where they end up. If they stumble upon a clunky page buried deep in your sitemap or a bunch of infographics you never got around to formatting properly your good work elsewhere risks being undone.
Mobile content marketing in summary
So, you’re all set to launch into a mobile first content marketing strategy. Here’s a quick recap of our 10 tips:
Remove barriers between your users and your content
Make speed a priority
No big, impenetrable blocks of text
Key points and CTAs in the main body of your pages, no horizontal scrolling
Menus that users can expand, with plenty of space between the links
Create content for users on the go
Auto-play videos but set them to mute
Check compatibility across multiple devices
Add shortcuts like click-to-call
And apply your mobile first content marketing strategy across your entire website
October is in full swing, which meansBreast Cancer Awareness Month is upon us and Halloween is closing in. Something more frightful than the ghouls in the night is a cybersecurity threat. To shed some light on this pressing and timely topic, the U.S. Department of Homeland Security teamed up with public and private partners like the National Cyber Security Alliance to create National Cyber Security Awareness Month, which is now in its 13th year. Because cybersecurity is so important, throughout the month of October we’re dishing out ways you can keep your online identity safe. In this post we dig into why cybersecurity matters and detail some simple steps you can take to secure your online information.
Why does cybersecurity matter?
The Internet is a major part of our lives. From our smartphones and computers to our TVs, home appliances and cars, we are almost always connected. As such, it’s important for consumers to know how to stay safe online and on their devices. While it’s true your information can be revealed through acompany’s data breach, a large part of cybersecurity is user habits, which is why it’s important to understand how you can protect yourself.
What can I do to protect myself online?
While there are a number of ways to protect your information online, these are some basic cybersecurity tips for all Internet users.
1. Create strong passwords and change them regularly. We’ve all heard it a million times — creating strong passwords is one of the best ways to protect your information online — but we often fail to remember that these passwords must be changed regularly (at least every six months) to remain secure. To help you remember when it’s time for a password change, mark your physical or digital calendar and set alerts. And remember that every password you create should be a unique one made up of at least eight characters (the longer, the better) and include a combination of letters, numbers and special characters. While you may be tempted to use personal information, like your child’s name, it’s best to steer clear of that because that information is relatively easy to find online, which can put your accounts at higher risk of being hacked. Cultural references are also not a good idea, as we learned from the list of 2015’s worst passwords. Having a hard time thinking of a new password? Try to connect two completely random words like foxtrotpizza, then change some letters to characters and add some extra characters to be safe. If you need some extra help remembering all of your unique passwords, you may want to consider a password manager, which can store all of your passwords in one secure, digital safe.
2. Use a trusted browser. An Internet browser is a user’s key to the web. As such, it’s especially important to make sure you’re choosing a trusted browser, such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge and Safari, when you connect to the Internet. Safe and trusted browsers allow you to access the web securely by warning you of potentially harmful websites before you enter them, as a number of browsers have build-in malware protection. Similarly, they clearly let you know if you’re visiting a secure site, meaning the URL starts with HTTPS, by displaying a lock or green color at the beginning of the URL, which is essential to know before you log into your account or enter any of your personal information.
3. Don’t overshare. A large number of us live our lives on social media, sharing some of our special life moments with people we (hopefully) know in real life. Although sharing can be a fun activity, it can also be an exposing one. That’s why it’s important to know how to responsibly share online by setting strict privacy settings, turning off geolocation and knowing your social media friends in real life. After all, oversharing your information with a stranger can reveal not only information about your home or place of work, but also expose information about your personal life that can be used to unlock your security questions and even reveal your passwords if you opt to use something like your pet’s name, which we don’t recommend. When you’re deciding what to share online, ask yourself if this is information you’d share with someone you just met or someone you don’t know that well. If it’s not, you may want to considering texting or emailing the news to a couple of family members or friends instead of sharing with all of your online friends.
4. Know which sites have your information. It’s no secret that we’re accustomed to passing out our information online. From shopping and checking our credit card statements to posting photos and sending an email, most of us are fluent on how to do this online. And since so much of our lives is digital, we should be aware of who we give our personal information out to, especially since security breaches are more and more common these days. Tracking down all of the sites that have your information stored can be a challenge, so it’s best to start with the ones you know, then look into the ones that email you — if they have your email, you may have created an account with them in the past. If you haven’t used a service or website for over a year, you may want to disable or delete your account — if it’s not clear how you can do this, contact the site’s customer support team and they should be able to help you. Identity theft protection services may also help you keep tabs on where your information appears, as most of the top-rated services do regular scans of the Internet black market as well as monitor your information on public records and people search websites. As an added bonus, most ofthese services offer free trials that allow you to test out the service before you make a financial commitment, which can be a good way for you to locate where your information appears online, then cancel if you don’t see the value in the service.
5. Be skeptical of unfamiliar emails, texts and links. Scammers work year-round to try to steal the personal information or money of unsuspecting victims, which is why it’s important for you to always be on alert. Although scammers have used email-related methods in the past to spam consumers with scammy links designed to steal their identity, they have more recently been known to text their victims posing as a friend looking to share a funny video or news story, which is part of the reason whymillennials are the most likely to fall for a scam. To prevent falling for a scam, you’ll want to be skeptical of any emails or texts you receive from unfamiliar senders. Never click on any links sent in these messages, and if you’re ever unsure of a link you receive from a number you do recognize, contact the person through email or call them to find out if they really sent you the link. If not, delete that text immediately and report it to the FTC. While there is usually some sort of ongoing email/text scam going on, consumers should also be aware of seasonal scams, like voting scams during the election andcharity scams during the holidays. Follow our scams blog to learn more about the newest scams.
